Reminders that run themselves
- Send days, weeks or months before expiry — on a schedule you control
- Branded email and text templates that carry your centre’s identity
- A history of what was sent, where it went and why it failed
Training
Renewal reminders
Write before an award lapses, without someone remembering to open the spreadsheet.
How it helps
Renewal reminders
Write before an award lapses — without someone remembering to open the spreadsheet. Schedules watch expiry dates and send personalised messages at the time you choose.
If email or text cannot reach them, a letter is ready. Texts, letters and address lookups are bought as top-ups depending on your package.
Reminders can use email, UK text messages and posted letters depending on the package. Texts, letters and address lookups are bought as top-ups — packages do not include a monthly allowance. Compare packages
Why it matters
What your team gains
The outcomes your team gains from this part of Afanor — written for training administrators, not database designers.
When digital is not enough
- Letter fallback when no usable email or mobile succeeds
- Download the PDF or send it for colour printing and posting
- See which letters are ready, exported or posted
More in this area
Other parts of training
Afanor takes the diary, the people in the seats, the quiz they sit and the reminder that follows, and keeps them with the same learner.
Courses and learner plans
Turn a qualification and a learner’s goal into something you can run again next month.
Read moreDates, trainers and rooms
See the clash before it ruins the morning, not after two groups arrive at the same door.
Read moreCheck-in when they arrive
Collect the truth at the door, then let staff decide what is saved.
Read moreQuizzes and results
Assess people as part of the course, not in a separate quiz tool that nobody else can see.
Read moreEvidence and the learner portal
Keep the paperwork with the person, and give learners a door into their own quizzes.
Read moreFrequently asked questions
Questions about renewal reminders
What happens if a reminder cannot be delivered?
If you have letter fallback switched on, and email or text cannot reach them, Afanor prepares a personalised letter. You can download it, or send it for colour printing and posting.
Works alongside
What sits next to training
These parts of Afanor share the same people, so you are not starting again in another tool.
CRM
One place to know every learner
Stop keeping people in one spreadsheet and employers in another. Afanor holds who they are, how to reach them, and what still needs doing.
Explore CRMQualifications
Know what they hold — and when it runs out
Set up awarding bodies and the rules that go with each award, then keep learner achievements, evidence and expiry together.
Explore QualificationsCommunications
Write at the right time — and share the inbox
Remind people before a qualification lapses. On Scale, incoming email and texts land with the team instead of one person’s mailbox.
Explore CommunicationsSee training in the same place as the rest of the work
Compare packages, or tell us how a typical week looks and we will help you choose.