People and accounts
Understand the relationships and the follow-up from the people you already know.
- How many people and employers you work with
- Accounts that look healthy, growing or at risk
- Open and high-priority follow-up still waiting
Reporting features
Answers from the same week’s work
Afanor turns the people, courses and awards your team already keeps into a clear view of what is on track, what is late, and what needs a decision.
If the team already captured it, you should not have to rebuild it
Reporting in Afanor comes from CRM, training, qualifications and the messages you send. You can see who is fine, who needs attention, and how delivery is going.
People and accounts
See who you work with, which accounts need attention, and which follow-ups still have no owner.
Delivery and assessment
See dates, attendance, how plans are going, quiz scores, pass rates and the detail behind an attempt.
Awards and reminders
See what is valid, expiring or gone, and whether reminders arrived by email, text or letter.
A closer look
What reporting looks like day to day
These are the parts of the job your team can put to work straight away — focused on outcomes, not entity lists.
Courses and attendance
See the load on the diary and how learners are progressing, without a second tracker.
- Who is active, how full the sessions are, and who attended
- Plans that are on track, due soon or at risk
- Trainer and room clashes from the diary
How assessments went
Move from a headline pass rate to the attempt, and the questions people missed.
- Attempts, average scores and pass rates you can filter
- How many answers were right, and how long it took
- Answer-level detail, limited to a trainer’s own dates if you choose
Awards and reminders
See expiry and follow-up while there is still time to act.
- How many awards are valid, expiring or already gone
- Reminders that arrived, and those that did not
- Letters ready, exported or posted, with a history of each send
How it works
Reporting as part of the wider journey
Each step stays with the same people, so the next person to pick up the work is not starting from an empty page.
Do the work
Capture what happens as you run the week.
Look
Use that same work to see progress, exceptions and outcomes.
Decide
Give the team a next step without exporting another spreadsheet.
Built for the team
Useful for every role around the learner
Administrators, trainers and support staff keep their own work, without losing sight of the same person.
Operational managers
See this week’s activity and the exceptions across people, courses and awards.
Team leads
Use the same facts as the people doing the work, not a copy that is already out of date.
Leadership teams
Build a clearer picture from information the organisation already trusts.
What this changes
Less time rebuilding the picture
Reporting sits with the rest of the week’s work, so you are not rebuilding the picture in another spreadsheet.
- Spend less time assembling an update from three different sources.
- Give managers the same picture the team is already working from.
- Help people focus on what is late, full or about to expire.
Getting started
Bring your process with you
We help you move across from the lists and trackers you already use, and set Afanor up around how your organisation actually works.
Discuss onboardingFrequently asked questions
Where do the reports come from?
They use the people, courses, awards and reminders your team already keeps as they do the work.
Can we see what needs attention?
Yes. Reporting highlights accounts at risk, overdue follow-up, expiring awards and problems in the diary.
Can trainers review how assessments went?
Yes. They can see attempts, average score, pass rate, outcome, correct answers, duration and the answers themselves. You can limit trainers to the dates they teach.
Works alongside
What sits next to reporting
These parts of Afanor share the same people, so you are not starting again in another tool.
Training
From the plan on the wall to the people in the room
Schedule the course, check learners in, run the quiz and follow up before a qualification lapses — without starting again in another tool.
Explore TrainingQualifications
Know what they hold — and when it runs out
Set up awarding bodies and the rules that go with each award, then keep learner achievements, evidence and expiry together.
Explore QualificationsCRM
One place to know every learner
Stop keeping people in one spreadsheet and employers in another. Afanor holds who they are, how to reach them, and what still needs doing.
Explore CRMSee reporting in the same place as the rest of the work
Compare packages, or tell us how a typical week looks and we will help you choose.